Case In Point

Flexible Clinical Operations for a Rare Disease Biotech

About Client

A small biotech company in the rare oncology space came to Everest for help with its Phase III study. The sponsor had a very small team and needed to rely heavily on a CRO partner to drive results.

Challenge

  • The sponsor had previously worked with a large CRO and was very dissatisfied.
  • Given these issues, the sponsor was cautious and needed a CRO that could offer stability, clear communication, and a solutions-driven mindset. They also required a partner who could integrate closely with their internal team and work creatively through unexpected hurdles.

Solution

  • Scope of work included: clinical operations, regulatory submission support and ISS, TMF management, data management, biostatistics and statistical programming, and pharmacovigilance.
  • Scouted more than 200 sites and onboarded more than 65.
  • Developed standardized templates and communications to accelerate site start-up and enhance site engagement.
  • Resolved complex lab kit assembly delays with creative workarounds to stay on schedule.
  • Actively supported EDC vendor issues, including escalation and backfilling with Everest’s programming resources.
  • Maintained persistence through staffing changes at sites to ensure all were activated on time.

Results

  • FPI Achieved On Time: Despite staffing turnover and operational hurdles.
  • Enrollment Completed Early: Thanks to strong site engagement and operational execution.
  • Vendor Accountability: Everest maintained strong oversight and accountability over third-party vendors.
  • Efficient Start-Up: Use of standardized templates and real-time tracking drove operational speed and clarity.
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Client Satisfaction: Sponsor praised Everest’s transparency, responsiveness, and high-performance team.