eCOA/ePRO

Everest's in-house eCOA platform combines patient-friendly technology with dedicated study monitors and 24/7 support, delivering both the platform and the hands-on service you need.

Doctor pointing to a patient survey on a mobile tablet.

Customizable eCOA Technology, Backed by Hands-On Support

Whether deployed via web, mobile, or provisioned devices, our flexible eCOA system supports validated instruments, diaries, dosing compliance, and hybrid BYOD models—all fully backed by a proactive support team from first site activation to study closeout.

What We Offer

Technology Capabilities

  • Seamless activation via Everest IRT/IWRS integration or 3rd-party connectivity
  • BYOD, hybrid, or fully provisioned device support
  • Web-based and mobile app interface with multi-language options
  • Configurable patient training modules
  • Dynamic assessments with branching logic, eligibility triggers, and unscheduled visit workflows
  • Real-time compliance tracking and automated notifications
  • Investigator comments/markup capabilities for subject responses
  • Centralized data management across eCOA and IRT

Service Capabilities

  • Dedicated eCOA Monitor for study build, risk mitigation, and ongoing support
  • 24x7x365 IRT/eCOA Helpdesk with escalation and issue resolution workflows
  • Device provisioning, inventory management, and logistics coordination
  • Instrument licensing and Full Linguistic Validation (FLV) support
  • Development of patient-facing guides, SIV/IM materials, IRB documents, and live training delivery

Meet BioNote®

BioNote® is Everest’s subject-facing app designed to simplify eDiary and ePRO completion for study participants. With an intuitive interface and built-in proactive notifications, BioNote helps boost compliance and engagement throughout the trial. The app supports both BYOD and provisioned device models.

Man holding mobile phone

Why Choose Everest for your eCOA?

Integrated Service with Technology

You’re not just getting an eCOA system, you’re getting a fully committed team that delivers personalized service. Our integrated model ensures your data collection tools are expertly supported by specialists who understand protocol and regulatory demands.

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